Privacy Policy

Last updated: July 27, 2026

This Privacy Policy describes how SE Food Marketing LLC, doing business as SE (“SE,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes your personal information when you visit, use, make a purchase from, or otherwise interact with sebrand.us and any related services, features, products, tools, communications, or transactions collectively referred to as the “Services.”

Our online store is powered by Shopify, which enables us to provide the Services to you.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household.

Personal information does not include information that has been anonymized, aggregated, or de-identified so that it can no longer reasonably identify or be associated with an individual.

Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal information:

Contact Information

This may include:

• Full name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• Country, state, province, region, city, and postal code.

Account Information

This may include:

• Username;

• Password;

• Account preferences;

• Saved addresses;

• Wishlist information;

• Communication preferences;

• Account settings and security information.

Order and Transaction Information

This may include:

• Products viewed, added to a cart, saved, purchased, returned, exchanged, or canceled;

• Order numbers and order history;

• Purchase dates and transaction amounts;

• Shipping and delivery information;

• Return, refund, and exchange requests;

• Discount codes and promotional offers used;

• Customer support history.

Payment Information

When you make a purchase, payment-related information may be collected and processed by Shopify Payments, PayPal, credit card networks, banks, payment processors, fraud-prevention providers, or other payment partners.

This information may include:

• Payment card details;

• Payment method;

• Billing information;

• Transaction authorization information;

• Bank or financial account information;

• Payment status;

• Fraud-prevention and verification information.

We generally do not directly store complete payment card numbers. Payment information is processed by authorized third-party payment providers in accordance with their own privacy and security practices.

Device and Technical Information

This may include:

• Internet Protocol address;

• Browser type;

• Device type;

• Operating system;

• Unique device identifiers;

• Internet service provider;

• Network information;

• Language and regional settings;

• Time zone;

• Referring and exit pages;

• Cookie identifiers;

• Approximate location derived from an IP address.

Usage Information

This may include information about how you interact with the Services, such as:

• Pages and products viewed;

• Searches performed;

• Links and buttons selected;

• Time spent on pages;

• Cart activity;

• Browsing behavior;

• Date and time of access;

• Interaction with advertisements, emails, and promotional content.

Communications

We may collect information you provide when you:

• Contact customer support;

• Submit a question or complaint;

• Request a return, refund, or exchange;

• Respond to a survey;

• Submit a review;

• Communicate with us by email, social media, chat, or another channel.

Marketing and Preference Information

This may include:

• Email marketing preferences;

• Advertising preferences;

• Product interests;

• Communication consent;

• Information regarding your interaction with promotional campaigns.

User-Generated Content

If available through the Services, we may collect information you voluntarily submit, including:

• Product reviews;

• Ratings;

• Photos;

• Videos;

• Comments;

• Testimonials;

• Social media content.

Information submitted publicly may be visible to other users and may be used in accordance with the terms presented when it is submitted.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information directly from you when you:

• Create an account;

• Place an order;

• Subscribe to promotional communications;

• Contact us;

• Submit a return or refund request;

• Complete a form;

• Submit a review;

• Participate in a promotion;

• Otherwise provide information through the Services.

Automatically Through the Services

We may automatically collect information through:

• Cookies;

• Pixels;

• Tags;

• Software development kits;

• Log files;

• Analytics tools;

• Similar tracking technologies.

These technologies help us operate the website, remember your preferences, understand how customers use the Services, improve performance, prevent fraud, and provide relevant marketing.

From Shopify and Service Providers

We may receive information from Shopify and other companies that provide services on our behalf, such as:

• Payment processors;

• Shipping and logistics providers;

• Analytics providers;

• Hosting and cloud-service providers;

• Customer support providers;

• Marketing platforms;

• Fraud-prevention services;

• Technology and cybersecurity providers.

From Business and Marketing Partners

We may receive information from advertising networks, social media platforms, affiliate partners, analytics companies, and other business partners, as permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing and Managing the Services

We use personal information to:

• Operate the website and online store;

• Process and fulfill orders;

• Process payments;

• Confirm transactions;

• Arrange shipping and delivery;

• Provide tracking information;

• Process returns, exchanges, cancellations, and refunds;

• Maintain customer accounts;

• Remember your preferences;

• Provide product recommendations;

• Respond to customer service requests;

• Provide notices concerning your account or orders.

Personalizing and Improving the Services

We may use personal information to:

• Personalize your shopping experience;

• Recommend products that may interest you;

• Improve website navigation;

• Analyze customer behavior;

• Develop new products or services;

• Improve our products, advertising, and customer support;

• Measure the effectiveness of features and campaigns.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails;

• Send marketing communications;

• Present personalized advertisements;

• Inform you about products, promotions, sales, and special offers;

• Measure advertising effectiveness;

• Create audiences for advertising campaigns;

• Personalize marketing based on products viewed, purchased, or added to a cart.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the communication.

Even after unsubscribing from promotional messages, you may continue to receive non-promotional communications relating to your account, orders, payments, returns, security, or customer support requests.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts;

• Verify transactions;

• Protect payment information;

• Detect, investigate, and prevent fraud;

• Identify suspicious, malicious, illegal, or unauthorized activity;

• Protect our customers, business, website, and service providers;

• Enforce our terms and policies.

You are responsible for maintaining the confidentiality of your account credentials. Please do not share your password or account access information with anyone.

Legal and Regulatory Purposes

We may use personal information to:

• Comply with applicable laws and regulations;

• Respond to lawful requests from courts, regulators, law-enforcement authorities, or government agencies;

• Exercise or defend legal claims;

• Investigate potential violations of our terms or policies;

• Comply with tax, accounting, recordkeeping, and reporting obligations;

• Protect our rights and the rights of customers and third parties.

4. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to collect information about your interaction with the Services.

Cookies are small data files placed on your browser or device. They may be used to:

• Keep the website functioning;

• Remember products in your cart;

• Save preferences;

• Maintain account sessions;

• Understand website usage;

• Measure website performance;

• Prevent fraud;

• Provide personalized advertising;

• Measure marketing campaigns.

Cookies may include:

Essential Cookies

These cookies are required for the website and checkout to function properly. They may support account login, shopping cart functionality, payment processing, security, fraud prevention, and order completion.

Analytics Cookies

These cookies help us understand how visitors use the Services, including which pages are viewed and how customers navigate through the website.

Functional Cookies

These cookies allow the Services to remember preferences, such as language, region, and account settings.

Advertising Cookies

These cookies may be used to provide relevant advertisements and measure advertising performance across websites, applications, and platforms.

You may control cookies through your browser settings or through any cookie-management tools made available on the website.

Disabling certain cookies may affect the functionality, availability, or performance of the Services.

5. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

Shopify

Our store is hosted and supported by Shopify. Shopify may collect and process personal information relating to your use of the Services to provide, secure, personalize, and improve the Shopify platform and our store.

Payment Providers

We may share information with payment processors, banks, financial institutions, card networks, PayPal, Shopify Payments, and fraud-prevention providers to process and verify payments.

Shipping and Logistics Providers

We may disclose information to shipping carriers, fulfillment centers, warehouses, customs brokers, logistics partners, manufacturers, suppliers, and local delivery providers to fulfill and deliver orders.

Depending on the destination and availability, these providers may include internationally recognized carriers and their local delivery partners.

Technology and Business Service Providers

We may share personal information with companies that provide:

• Website hosting;

• Cloud storage;

• Information technology support;

• Data analytics;

• Customer service;

• Cybersecurity;

• Fraud prevention;

• Email delivery;

• Order management;

• Accounting;

• Legal and professional services.

Advertising and Marketing Partners

We may disclose certain personal information to marketing platforms, advertising networks, social media platforms, analytics providers, and other partners to:

• Send marketing communications;

• Measure campaign performance;

• Provide personalized advertising;

• Understand customer interests;

• Improve promotional activities.

Depending on applicable law, some of these activities may be considered “sharing,” “selling,” or targeted advertising.

Affiliates and Corporate Group Members

We may disclose personal information to affiliates, subsidiaries, parent companies, or other entities within our corporate group where necessary for business administration and service delivery.

Legal and Compliance Disclosures

We may disclose personal information:

• To comply with applicable law;

• In response to subpoenas, court orders, warrants, or other valid legal processes;

• To protect our legal rights;

• To investigate fraud or security incidents;

• To enforce our Terms of Service or other policies;

• To protect customers, users, employees, service providers, or the public.

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, corporate reorganization, or similar business transaction.

6. Our Relationship With Shopify

The Services are hosted by Shopify.

Information you submit through the Services may be transmitted to and processed by Shopify and its service providers in countries other than the country where you reside.

Shopify may process information about your interactions with our store, other Shopify merchants, and the Shopify platform to provide, secure, personalize, and improve its services.

Certain advanced Shopify features may use information collected from your interactions with our store, other merchants, and Shopify. For some of these processing activities, Shopify may act as an independent controller or business responsible for determining how personal information is used.

More information regarding Shopify’s privacy practices and the rights available to Shopify consumers can be found at:

https://privacy.shopify.com/en

7. Third-Party Websites and Services

The Services may contain links to websites, social media platforms, payment services, applications, or other online services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content practices of third-party websites or services.

Before providing personal information to a third party, we recommend reviewing its privacy policy, security practices, and terms and conditions.

Information you post in public or semi-public areas, including third-party social media platforms, may be viewed and used by other people.

The inclusion of a third-party link does not necessarily represent our endorsement of that third party, its content, or its practices.

8. International Data Transfers

SE is based in the United States and sells products internationally.

Your personal information may be transferred to, stored in, accessed from, or processed in countries outside the country where you reside.

These countries may have privacy and data-protection laws that differ from the laws in your jurisdiction.

Where required by applicable law, we will rely on lawful transfer mechanisms, which may include:

• Standard Contractual Clauses approved by the European Commission;

• The United Kingdom International Data Transfer Agreement or applicable addendum;

• Adequacy decisions;

• Contractual safeguards;

• Your consent;

• Other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on factors such as:

• The duration of your customer account;

• The need to fulfill orders and provide the Services;

• Legal, accounting, and tax requirements;

• Fraud-prevention and security needs;

• Contractual obligations;

• Dispute-resolution requirements;

• Applicable statutes of limitation;

• The need to enforce our agreements and policies.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Security

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

We cannot guarantee absolute security or that unauthorized third parties will never overcome our safeguards.

You should avoid sending sensitive or confidential information through unsecured communication channels.

If you believe your account or personal information has been compromised, contact us promptly at support@sebrand.us.

11. Children’s Privacy

The Services are not directed toward children.

We do not knowingly collect personal information from children under the age at which parental consent is required under applicable law.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at support@sebrand.us so that we may review and, where appropriate, delete the information.

12. Your Privacy Rights

Depending on where you reside, you may have some or all of the following rights:

Right to Access or Know

You may have the right to request information regarding the personal information we collect, use, disclose, or retain about you.

Right to Correction

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Deletion

You may have the right to request deletion of personal information, subject to legal and operational exceptions.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable and commonly used format.

Right to Restrict Processing

You may have the right to request that we restrict certain processing activities.

Right to Object

You may have the right to object to the processing of personal information for certain purposes, including direct marketing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing completed before the withdrawal.

Right to Opt Out of Marketing

You may unsubscribe from promotional email communications by using the unsubscribe link included in the email.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your jurisdiction, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted or cross-context behavioral advertising.

You may exercise available opt-out rights through any privacy preference tools displayed on the Services or by contacting us at support@sebrand.us.

Right to Appeal

If we deny a privacy request, you may have the right to appeal our decision by contacting us again and clearly stating that you wish to appeal.

Right to Submit a Complaint

You may have the right to submit a complaint to a data-protection or privacy authority in your country, state, province, or region.

These rights are not absolute. They may apply only in certain circumstances and may be subject to limitations or exceptions under applicable law.

13. Privacy Rights for Residents of the EEA, United Kingdom, and Switzerland

If you reside in the European Economic Area, the United Kingdom, or Switzerland, we may process personal information under one or more of the following legal bases:

• Performance of a contract;

• Compliance with a legal obligation;

• Our legitimate business interests;

• Your consent;

• Protection of vital interests;

• Other legal grounds recognized under applicable law.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and freedoms.

You may have the right to contact your local data-protection authority if you have concerns regarding our processing of personal information.

14. Privacy Rights for Residents of Certain U.S. States

Residents of certain U.S. states may have rights relating to:

• Accessing personal information;

• Correcting inaccurate personal information;

• Deleting personal information;

• Obtaining a portable copy of personal information;

• Opting out of targeted advertising;

• Opting out of the sale or sharing of personal information;

• Limiting certain uses of sensitive personal information;

• Appealing a denied privacy request.

We will not unlawfully discriminate against you for exercising a privacy right.

15. Exercising Your Rights

You may submit a privacy request by contacting:

Email: support@sebrand.us

Your request should clearly describe:

• Your full name;

• Your email address;

• The nature of your request;

• The country, state, or region where you reside;

• Any information needed to identify the relevant account or transaction.

We may need to verify your identity before processing a request. Verification may require information reasonably necessary to confirm that you are the person associated with the personal information.

You may appoint an authorized representative to submit a request on your behalf where permitted by law. We may require proof of authorization and may ask you to verify your identity directly.

We will respond within the time required by applicable law.

16. Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Exercising a privacy right will not result in unlawful denial of goods or services, different pricing, reduced quality, or retaliation.

However, certain Services may require specific personal information to function. Deleting or restricting the use of that information may affect our ability to provide those Services.

17. Automated Decision-Making

We and our service providers may use automated tools to help detect fraud, assess transaction risks, personalize product recommendations, or improve marketing.

Where required by applicable law, you may have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.

18. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted industry standard for responding to all Do Not Track signals, the Services may not respond to every browser-based Do Not Track request.

Where legally required and technically supported, we may recognize applicable opt-out preference signals, such as the Global Privacy Control.

19. Complaints

If you have a complaint about how we collect, use, or process personal information, please contact us at support@sebrand.us.

We will review your complaint and respond in accordance with applicable law.

Depending on where you reside, you may also have the right to complain to a local privacy or data-protection authority.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our privacy practices;

• The Services;

• Applicable laws or regulations;

• Business operations;

• Technology;

• Service providers.

When we update this Privacy Policy, we will publish the revised version on the website and update the “Last updated” date.

Where required by law, we will provide additional notice regarding material changes.

21. Contact Information

For questions regarding this Privacy Policy, our privacy practices, or your personal information, contact:

SE
Operated by SE Food Marketing LLC
1401 Pennsylvania Ave, Suite 102
Wilmington, Delaware 19806
United States

Website: sebrand.us
Email: support@sebrand.us